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Old 12-14-2009, 02:30 PM   #10
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Angry Logitch Illuminated keyboard problems

I bought and attempted to install the keyboard without success. The kb will illuminated and function in boot mode until Windows starts to load. Then keyboard goes off line. No lights and no kb key function. Called Tech support. They advised me to uninstall Set point s/w from my lx700 wireless keyboard and mouse. Bad move. This wipes all drivers and PS2 support. I questioned same and was advise to continue to restart Windows. Now no longer able to give password and startup profile in Windows. I requested repeated help and was told by level two support a Product Specialist would call me back. That was two weeks ago with no call back. My case number is 091201-000496. Last person was level 2 tech named Jonar. This is not cool. I called their Tech support in order to avoid being in this position. This is my work computer and windows XP Pro not able to login and logitech support guys have left me holding the bag, after giving me wrong install support. Shame on them.
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