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Due to an Influx of Poor Customer Feedback, Amazon Temporarily Halted SimCity Sales

Posted on March 8, 2013 10:00 AM by Rob Williams
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Whew, EA sure can’t catch a break lately – although by this point, many would agree that it doesn’t deserve one. Earlier this week, we learned that the company would be developing all of its future titles with microtransaction capabilities, and then we saw a back-tracking to state that games would merely have the “ability”. Then came the insult to injury: the launch of SimCity.

Well before its launch, I had no doubts that the first week of SimCity would prove to be a frustrating one for gamers. I’m sure I’m not alone. When a game requires online access for single-player mode, that has to be a hint of bad things to come. Plus, with the debacle that was the launch of Diablo III, it’s pretty hard to anticipate a smooth launch from anyone anymore.

SimCity

So here we have it: the SimCity launch has been, to many eyes, a total disaster. At launch, people were unable to download their game at a decent pace, and more had to sit in a ridiculous queue just to connect to a server for their single-player play. Suffice to say, this isn’t boding too well for EA, although it seems to be taking it well.

But yesterday, Amazon didn’t seem too impressed. For a time, it pulled sales of the game, no doubt thanks to the absolute influx of negative reviews being posted to the site. As of the time of writing, the game has received over 1,000 1-star reviews, with many singing their distaste much the same. I can’t help but agree entirely with one reviewer, Jonny, “There is no reason at all that anyone who shells out top-dollar for an over-hyped game should have to sit in a queue for hours at a time to even reach the main menu.”

Many others state that the game is actually quite good, but the level of service on the EA side is appalling. I think many will agree with the sentiment above – if you pay for a game, you sure as heck deserve to be able to play it. Especially right when it comes out.


  • http://twitter.com/TheFocusElf The Focus Elf

    Was there this level of rage with… well Rage? =] I am thankful I am out of town, I’ve really only been able to play for a few hours on launch day, otherwise I sit at the “choose server screen” most of the time, which is essentially a launcher, there is no client up and running at the server selection. And then when I can get in game and load my library of region (intentional misuse of tense there, I have only been able to start in on one city within that region) normally I am kicked back to region select because the client cannot connect the server that I am supposedly connected to. Boo-urns.

    • http://techgage.com/ Rob Williams

      The problem with RAGE was graphics-related, which, as bad as it was, didn’t prevent people from playing it. EA announced long ahead of time that SimCity would have always-online functionality, which gamers HATED. So you’d imagine that the company would do what it could to make sure that the launch was as smooth as silk, so as to not to prove that the gamers were right.

      But no. EA stuck with its always-online scheme, and it’s now been proven how useless it can be.

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