Although Microsoft promised to look into the problem, apparently that’s not good enough for Meglena Kuneva, the European Commissioner for Consumer Affairs, who has given Redmond exactly one week to detail how it’s handled the bad DVD drive situation in the Netherlands, how widespread the problem is in other markets, and how many complaints have been received in those markets.
It doesn’t matter what Microsoft does… Europe will not stay off their backs! I will agree that it’s a problem though, although I’ve never had it happen to my twenty odd 360 games personally.
Source: Engadget