Imagine picking up a camera at a liquidation sale, only to find out that the box is empty weeks later. Imagine as well that the store won’t issue a refund.
Terry then wrote a letter to CompUSA’s CEO, whose “Executive Care” assistant replied and said that Terry should have been more careful to inspect the box when he purchased the camera, and that the prominent ALL SALES ARE FINAL signs around the store and on the receipt weren’t just for show.
It’s no wonder these establishments are closing a record amount of stores. You would think they’d be smart and cater to the customer in order to keep them.
Source: Engadget