On the 10th day the exhaustive tests were still being done, but things weren’t looking good for O.’s data files. On the 11th day, O. was given the sad news that his hard drive was fried and would need to be replaced for an extra charge of $118.00. On the 12th day, O. was given his laptop, and his non-working hard drive. But were the data files really beyond saving? After all, Geek Squad had charged O. $99.00 for the unsuccessful back-up…
Sweet, a new reason to add to the “Why I Despise Best Buy” list, which happens to be growing quite long I have to admit.
Source: Consumerist