New York Sues Dell for Poor Customer Service

New York Attorney General Andrew Cuomo is suing Dell, alleging bait and switch financing tactics, false advertising, and ‘numerous other deceptive business practices relating to their technical support services, promotional financing, rebate offers, and billing and collection activity.’ According to Cuomo himself, ‘At Dell, customer service means no service at all.

Harsh words, but true for the most part. I’ve had good luck, so I can’t complain too much. However, I am sure many will disagree. If I had to complain about anything, it would easily be the fact that customers who pay good money for their computers are forced to dial into a Country where they speak broken English.

Source: Slashdot