After an eventful week for NZXT, and its H1 small-form-factor chassis, the company has announced that it’s temporarily ceasing availability for the chassis through either its own website, and its BLD system builder service. This decision follows an interesting (to say the least) week that began with our friends at Gamers Nexus posting proof of potential fire issues with the chassis’ PCIe riser implementation.
There’s no sugar-coating it: if you own an H1 chassis, purchased either for DIY purposes or through NZXT’s BLD service, you’ll want to take action. The easiest way is to remove a screw at the bottom of the riser, as it’s entirely at fault, and can cause a short-circuit. The shot below drops a good hint as to where this screw is located:
NZXT’s initial response was to send replacement screws to customers in the form of nylon replacements, but understanding that some may still end up using real screws down-the-road, the company has changed its course. On its latest blog post, company founder Johnny Hou says that a full repair kit is being made available to customers, and until they are rolled out to units yet to be sold, the chassis will remain unavailable to purchase on both BLD and NZXT’s main website.
If you own an H1, you should be able to find most information that you need at the above-linked blog post. If you’ve already requested one of the nylon repair kits, you will automatically be receiving one of these final repair kits. Kudos to Gamers Nexus for both validating the issue and getting NZXT to move to action. This really wasn’t an easily-excusable design flaw. The word getting out will help prevent potential fires, and untold loss.
Rob founded Techgage in 2005 to be an 'Advocate of the consumer', focusing on fair reviews and keeping people apprised of news in the tech world. Catering to both enthusiasts and businesses alike; from desktop gaming to professional workstations, and all the supporting software.