Ritual on Piracy

A few days ago, Ritual Entertainment’s Mike Russell posted a frustrated blog entry about piracy and its effect on his job and on developers such as Ritual. Recently, Russell has observed that he has been dealing with about five times as many support requests from pirates as he has from legitimate users, a figure that has a significant impact on Ritual’s bottom line.

Five times? That’s insane. It’s one thing to steal a game from a company, but then to take up their time with support? Just how clueless are people?