Microsoft Apologizes for Ultimate Extras Embarrassment

If you read our “Should You Buy Vista Ultimate?” article back in January, you know that one of the selling features of the edition was the exclusive extras. The bad news? Not a single update has occurred in almost five months, which no doubt rubs the Ultimate Edition owners the wrong way, understandably.

“We apologize for taking so long to provide a status update to customers”. It’s hard to sit back and ignore the fact that there has been an insane delay, especially when Ultimate costs at least $140 more than Home Premium and most people will not even take advantage of BitLocker. Goffe mentioned that there have been more than a dozen extras since launch, but in reality there have been three unless you include all of the language packs. Here’s to hoping that those who opted for the Ultimate Edition will soon reap the rewards they deserve.

Microsoft has listened to the grumbling across the web, and now Barry Goffe, director of Windows Vista Ultimate, has issued an apology on his blog. “We want to let our Windows Vista Ultimate customers know that we are actively working to deliver the remaining Extras that we identified in January,” he wrote. “Our goal is to provide the highest-quality, most secure and reliable offerings, and as a result we are continuing our work on these offerings.”

Source: Ars Technica